At ArightAlly, we are committed to your satisfaction. Please read the following return, refund, and exchange policy carefully:
General Returns
We will happily refund or exchange any product in original condition within 30 days of purchase.
All refunds are processed via bank transfer.
No returns will be accepted without prior authorization.
You must request a Return Merchandise Authorization (RMA) within 10 days of receiving the product.
RMA numbers are valid for 15 days and must accompany the returned item in original packaging.
Products must be unused, clean, and include all manuals, instructions, and warranty paperwork.
Shipping charges are non-refundable.
A 20% restocking fee applies to all returns.
Defective or Damaged Products
Inspect your package immediately upon arrival.
If the product is defective or damaged, notify us within 2 business days of delivery by calling +92-345-6728911.
We will arrange for a replacement and cover all related shipping costs.
Defective merchandise must be reported and exchanged within 7 days of receipt.
Returning Products
Products must be returned in original packaging and in new, unused condition.
Shipping labels are not provided; customers are responsible for all return shipping costs.
Clearly mark the RMA number on the package.
Items without an RMA will be refused and returned to the sender.
Return requests can be made through your ArightAlly account or by contacting us at +92-345-6728911.
Restocking Fees
A 20% restocking fee applies to all returned items.
Refused shipments are subject to a 30% restocking fee and the full cost of shipping.
Non-Returnable Items
The following items cannot be returned under any circumstances:
Diagnostic testing supplies
Refurbished products
All parts orders
Custom-made or special-order products
Credits & Refunds
Refunds are issued after inspection and approval of returned merchandise.
Shipping fees and restocking charges are deducted from the total refund.
For orders paid by check, refunds will be issued by refund check within 2 weeks.
Order Cancellations
Contact us immediately at +92-345-6728911 to cancel an order.
We’ll attempt to halt the shipment, but if already processed, standard return fees apply.
A 20% cancellation fee is charged on processed orders.
Shipped orders must follow the standard return policy.
Custom and non-returnable items cannot be canceled once processing or assembly begins.
Important Notes
Do not refuse delivery of packages.
Many products have different return addresses; refusing a shipment can result in a 30% restocking fee and lost credit.
Returned packages without an RMA may not be identifiable and no refund will be issued.
Policy Terms
We reserve the right to change product prices, availability, descriptions, shipping times, or other details without prior notice due to typographical errors, discontinuations, or other unforeseen issues.
